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Related Item in New Form - Windows7-IE11 issue

Posted: 22 Jan 2018
by dejan.lamovsek
Hello Nikita,

I created few forms with related items, but we recognized an issue. Users, who use Windows7 and IE11 have issues with adding new child item. The item does not show up in parent new form. Alhough, after confirmation, it is saved in the child list. But when editing parent, the child is not visible, similar to new form.

We,ve repeated the procedure on the same computer in Chrome and Works fine. It also Works on computer with Windows10 and IE11.

Any clue?


Thanks, bye,
Dejan

Re: Related Item in New Form - Windows7-IE11 issue

Posted: 22 Jan 2018
by Nikita Kurguzov
Dear Dejan,
Please, show us a screenshot of what you mean by
item does not show up
That could help, although, it is weird. Not sure what causes it to behave this way.

Are you sure that you are using the latest version of IE11? Please, check the version of IE on the computer that runs Windows7 and on the one running Windows10, maybe it can be updated. You can also try to clean the cache, just in case, though I am not sure this would help.