Page 1 of 1

Error Logging in with Office 365 and 2FA

Posted: 05 Jul 2018
by ebelford
Hi. We recently enabled 2FA for our Office 365 account which requires me to create an App Password for applications like Forms Designer to be able to validate my credentials. It has been working just fine for a few weeks, but today I am getting the following error message (see attachment.)
Error.PNG
Error.PNG (19.76 KiB) Viewed 2139 times
I am a Site Collection Administrator, and an Owner for the site I am trying to access, so I am at a loss with what to do at this point.

Thanks for looking in to this.
Eric

Re: Error Logging in with Office 365 and 2FA

Posted: 06 Jul 2018
by Nikita Kurguzov
Dear Eric,
Unfortunately, Forms Designer doesn't support 2FA. We recommend to disable 2FA for one account and use it for designing forms specifically.

Re: Error Logging in with Office 365 and 2FA

Posted: 23 Jul 2018
by ebelford
Good morning,

I tried logging in with an account that does not have 2FA enabled, and I am getting the same error message.

Please advise.

EB

Re: Error Logging in with Office 365 and 2FA

Posted: 23 Jul 2018
by ebelford
A little more context to add.

I did some more digging and it appears that our Sys admin team disabled LegacyAuthProtocols on our tenant.

Are there plans in place to upgrade the authentication methods in SPForms to support the modern authentication?

The issue is described here, and is exactly what I am experiencing and have verified.
https://blog.areflyen.no/2017/06/18/pro ... rty-tools/

Re: Error Logging in with Office 365 and 2FA

Posted: 24 Jul 2018
by Nikita Kurguzov
Dear ebelford,
Currently, only our Forms product supports all forms of modern authentication. You can try this product out, it has functionality very similar to Forms Designer, but is designed to work with Modern UI and scales better for mobile devices. There are other differences, so I recommend to check out our introduction here - https://plumsail.com/docs/forms/start-sp.html

This might be implemented for Forms Designer in the future, but I can't promise anything right now.