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Problem viewing forms

Posted: 03 Sep 2015
by Lucila Mortara
Hello,

We have some users that are currently not viewing the customized orms correctly (for example tabs are displayed as links), but some users can in fact see the forms correctly. Can you help us understand what can be the difference. I read in another thread that it may be a javascript error, but in that case I understand that the error should be the same for everyone.


Thanks for your help,


Lucila

Re: Problem viewing forms

Posted: 04 Sep 2015
by rostislav
Hello!

Please try reactivating the Forms Designer feature at site collection level for your site collection: go to the root site of your site collection -> settings -> under Site Collection Administration go to Site Collection Features -> Forms Designer: Deactivate -> Activate.

If the problem persists, please paste the errors you get by going to a page that's causing the problem, opening your browser's console (F12->console tab) and copying the errors over here.


Regards,

Rostislav.

Re: Problem viewing forms

Posted: 04 Sep 2015
by Lucila Mortara
Thank you! It did work perfectly, but I had to reimport the forms to view all correctly.