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License expired after server restore

Posted: 03 Feb 2022
by TWendt
Dear all,

I need your assistance because after the SharePoint farm restore the license is expired. We bought license and support.
Please help.

Best wishes
Tom

Re: License expired after server restore

Posted: 04 Feb 2022
by mnikitina
Hello Tom,

Please contact our support team by email: support@spform.com to receive new license files.

Download Plumsail.ServerIdGenerator.exe file and run it on each WFE-server where you are going to use our software. Copy the generated keys and send them to us with WFE server names and your order number in the subject.

Re: License expired after server restore

Posted: 11 Apr 2022
by TWendt
Dear Nikitina,

is it possible to buy the license with cash in advance? I have no credit card.

Best wishes
Tom

Re: License expired after server restore

Posted: 11 Apr 2022
by mnikitina
Hello Tom,

Please email us at sales@plumsail.com, we will share the instructions on how to pay using wire transfer.

Re: License expired after server restore

Posted: 11 Apr 2022
by TWendt
My colleague Elmar Müller (elmar.mueller@mahr.com) send two E-Mails the your sales people. No answer.

Best wishes
Tom

Re: License expired after server restore

Posted: 18 Apr 2022
by mnikitina
Hello Tom,

I'm sorry, we haven't received any emails. I've sent you instructions from my email.

Re: License expired after server restore

Posted: 02 May 2022
by TWendt
Hi Nikitina,

now we buy a subscription for the second license. Can you send me a valid license key.

Best wishes
Tom

Re: License expired after server restore

Posted: 04 May 2022
by mnikitina
Hello Tom,

Thank you for the purchase! Please provide server IDs by email.