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Discussions about Forms Designer for SharePoint 2013 / 2016 and Office 365.
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Dmitry Kozlov
Site Admin
Posts: 1524
Joined: Thu Jun 07, 2012

15 Mar 2016

Is it possible to provide temporary access to the site? If so, please, share the site with support@spform.com and provide the direct link to the Display form.

Thomas Oberle
Posts: 4
Joined: Mon Mar 14, 2016

08 Apr 2016

I didn't get an answer. How is the situation?

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rostislav
Moderator
Posts: 364
Joined: Mon Oct 19, 2015

08 Apr 2016

The previous reply was the answer. We need to get access to your website to inverstigate the issue.

Thomas Oberle
Posts: 4
Joined: Mon Mar 14, 2016

11 Apr 2016

You got access a few weeks before. Now it is a productive system. The problem exist not only in this sharepoint tenant (we use the Forms-Designer with several customers). Is there another way to solve that problem?

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Dmitry Kozlov
Site Admin
Posts: 1524
Joined: Thu Jun 07, 2012

11 Apr 2016

Hi Thomas,

First, ensure that you passed through the following steps:

1. Install the latest version of Forms Designer to the site where you got the issue.
2. Customize both Display and Edit forms.
3. Clear the browser cache.

If it does not help, please, provide access to at least one site where the issue is reproduced. It should not be a production site, you can create a separate site/site collection and reproduce the issue there.

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