Page 1 of 1

Delete item in Related Document

Posted: 08 Jan 2018
by ksertkaya
Hello,

List has related documents. When I deleted a document, direct to main list without save. But I want to stay in edit page. How can I do this?

Screenshot_81.png
Screenshot_81.png (24.63 KiB) Viewed 2207 times
Screenshot_82.png
Screenshot_82.png (11.88 KiB) Viewed 2207 times

Re: Delete item in Related Document

Posted: 11 Jan 2018
by Dmitry Kozlov
Hi,

I could not reproduce the issue in both SharePoint Online and On-premises and both rendering modes - client and server. What's your Forms Designer version? - you can find your version in the lower right corner of the designer window.

Re: Delete item in Related Document

Posted: 11 Jan 2018
by ksertkaya
Hi Dimitry,

Sharepoint On-Premises

Designer Form version : 3.1.4

Re: Delete item in Related Document

Posted: 12 Jan 2018
by Dmitry Kozlov
Please, try to re-activate Forms Designer feature at the site collection level. If it does not help, could you try to switch rendering mode of the Related Items control to Client in Forms Designer and try to delete a document again?

Re: Delete item in Related Document

Posted: 12 Jan 2018
by ksertkaya
I did both but not work :( When I added documents, stay in edit page but when I deleted, not :/

Re: Delete item in Related Document

Posted: 15 Jan 2018
by Nikita Kurguzov
Dear Sertkaya,
This really shouldn't happen, not sure why it does. Is Parent Form open in dialog mode? And also can you tell us what browser are you using?

Re: Delete item in Related Document

Posted: 16 Jan 2018
by ksertkaya
Parent Form is not in dialog mode. I use Internet Explorer 11.

Re: Delete item in Related Document

Posted: 16 Jan 2018
by Nikita Kurguzov
Dear Sertkaya,
Can you try and create fresh new list with no modifications, very basic, very simple, just regular list with Title and add Related Documents to it, then see if the behavior repeats? If it does, that means something is not working globally, if it doesn't, the issue is with the particular list.

You can also try and link Related Documents to a new Document Library, that can also be an option worth trying.

Re: Delete item in Related Document

Posted: 17 Jan 2018
by ksertkaya
Nikita Kurguzov wrote:
16 Jan 2018
Dear Sertkaya,
Can you try and create fresh new list with no modifications, very basic, very simple, just regular list with Title and add Related Documents to it, then see if the behavior repeats? If it does, that means something is not working globally, if it doesn't, the issue is with the particular list.

You can also try and link Related Documents to a new Document Library, that can also be an option worth trying.
I tried but same result.

Re: Delete item in Related Document

Posted: 18 Jan 2018
by Nikita Kurguzov
Dear Sertkaya,
Unfortunately there isn't much that we can do as it is. If you could give us full access to the site collection in question either in a screenshare session or with temporary account, we might be able to determine the reason for this behavior and resolve it, but without it, we are as puzzled as you are as to why this happens. If you do decide to go through with it, just write us at support@spform.com

I hope that this will be resolved one way or another, I really do.

P.S. Please, make absolutely sure that you re-activated site collection feature (deactivated it and then activated again). This is one of the things that can really help.