License expired after server restore

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TWendt
Posts: 109
Joined: Mon Sep 08, 2014

03 Feb 2022

Dear all,

I need your assistance because after the SharePoint farm restore the license is expired. We bought license and support.
Please help.

Best wishes
Tom

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mnikitina
Posts: 263
Joined: Wed Jun 05, 2019

04 Feb 2022

Hello Tom,

Please contact our support team by email: support@spform.com to receive new license files.

Download Plumsail.ServerIdGenerator.exe file and run it on each WFE-server where you are going to use our software. Copy the generated keys and send them to us with WFE server names and your order number in the subject.

TWendt
Posts: 109
Joined: Mon Sep 08, 2014

11 Apr 2022

Dear Nikitina,

is it possible to buy the license with cash in advance? I have no credit card.

Best wishes
Tom

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mnikitina
Posts: 263
Joined: Wed Jun 05, 2019

11 Apr 2022

Hello Tom,

Please email us at sales@plumsail.com, we will share the instructions on how to pay using wire transfer.

TWendt
Posts: 109
Joined: Mon Sep 08, 2014

11 Apr 2022

My colleague Elmar Müller (elmar.mueller@mahr.com) send two E-Mails the your sales people. No answer.

Best wishes
Tom

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mnikitina
Posts: 263
Joined: Wed Jun 05, 2019

18 Apr 2022

Hello Tom,

I'm sorry, we haven't received any emails. I've sent you instructions from my email.

TWendt
Posts: 109
Joined: Mon Sep 08, 2014

02 May 2022

Hi Nikitina,

now we buy a subscription for the second license. Can you send me a valid license key.

Best wishes
Tom

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mnikitina
Posts: 263
Joined: Wed Jun 05, 2019

04 May 2022

Hello Tom,

Thank you for the purchase! Please provide server IDs by email.

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