Related Item Document not Opening in Browser

Discussions about Forms Designer for SharePoint 2013 / 2016 and Office 365.
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enillrae
Posts: 17
Joined: Mon May 29, 2017

14 May 2018

Hi,

I have a task form with a Word document as the related item. However, upon clicking on the item, it opens a new tab but does not open the document, it instead downloads the document.

I would like that when a user clicks on the related item, the document opens in the browser or at least takes me to the location of where the document is being stored.

Thanks!

jmacdonough
Posts: 1
Joined: Mon May 14, 2018

14 May 2018

Make sure if you're using Chrome browser, you have SP1 and the August 2016 SharePoint cumulative update installed. Otherwise, documents will automatically save. Or you can use Internet Explorer.

enillrae
Posts: 17
Joined: Mon May 29, 2017

17 May 2018

I'm using SharePoint online. Still having the issue with Internet Explorer as well.

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Nikita Kurguzov
Posts: 889
Joined: Mon Jul 03, 2017

18 May 2018

Dear enillrae,
Can you please try to open the same Document Library outside the form, the same view, and click on one of the items? Will it open properly or also download the file? Can you also please try a different browser, like Chrome or Firefox, maybe Edge, and see if it works differently or not?

Looking forward to your feedback! Please, let us know how it goes, so we get a better picture of the issue.
Cheers

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