Plumsail Lookup Fields are blank when Edit form is loaded

Discussions about Forms Designer for SharePoint 2013 / 2016 and Office 365.
Locked
andyb
Posts: 25
Joined: Fri Oct 26, 2018

20 Jan 2020

Hi,

A customer reported this issue this morning, regarding a Plumsail Form they use for their Purchasing system.

Users are able to add Lookup values in the New form, however upon loading the Edit form the lookup values (there are 6 in the form) are all blanked.

I've tried to return the underlying value using console.log however the form is returning null values for all lookup fields, version history (and the list view) shows data populated in these fields. A REST call to the list confirms this - see the resulting xml output:

<d:CategoryId m:type="Edm.Int32">1</d:CategoryId>
<d:ItemId m:type="Edm.Int32">3</d:ItemId>
<d:SupplierId m:type="Edm.Int32">16</d:SupplierId>

However when loading the forms the corresponding fields are blank. This has only started happening as of today.

I have tried removing all custom CSS and JS code from the form but this gives me the same result.

Any ideas what is happening here?

User avatar
mnikitina
Posts: 264
Joined: Wed Jun 05, 2019

21 Jan 2020

Hello andyb,

Which product are you using? Plumsail Forms or Forms Designer?

What version of SharePoint are you using?

Do you see any errors in the console(F12) when Edit form is loaded?
Does that happen only in one list?

andyb
Posts: 25
Joined: Fri Oct 26, 2018

22 Jan 2020

Hi Margarita, sorry I should have added that. Forms Designer c3.1.5 - using SharePoint Online - I don't see any errors in the console when the form loads.

I'll need to check if the issue is a singular problem or occurs across their site - will report back on that asap.

Regards, Andy

User avatar
mnikitina
Posts: 264
Joined: Wed Jun 05, 2019

22 Jan 2020

Hello andyb,

We have received many similar reports. Seems that Microsoft has released an update for SharePoint that influenced the Cross-Site Lookup functionality.

We are working on the problem and will publish the fix soon.

Locked
  • Information
  • Who is online

    Users browsing this forum: Labrourry and 3 guests