Reverting Forms to Originals

[Ulad Maiseichykau]

I am attempting to revert the forms in sharepoint 2013 to their originals before I used Forms Designer. I followed the instructions in this thread: viewtopic.php?f=1&t=306 . However it is not working. I am using IE Version 11.0.9600.17801. Is there something aditional I need to do to revert the forms back? Thank you and have a wonderful day.

[Dmitry Kozlov]

Hi,

Please, make sure that you completely cleared the browser cache and restarted it. Also, do not click Save button after resetting. If it still doesn't help, let's schedule a Team Viewer session to research the issue.

[Ulad Maiseichykau]

Hello Dmitry. I attempted what you suggested, however it does not seem to work. What application do you want to use to communicate and where can I get it? When do you want to do this? Thank you for replying so quickly.

[Dmitry Kozlov]

Please, install the Team Viewer (http://teamviewer.com/) and send the credentials to support@spform.com

[Ulad Maiseichykau]

The credentials have been sent.

[Ulad Maiseichykau]

Just a note. For anyone else that is having this problem in the future. The display, edit, and new forms have to be reset individually. Then the cache has to be cleared. Finally the browser has to be fully closed.